Legal
Privacy Policy
At Korel Thermal Resort Clinic & SPA, we care about the privacy of our guests. This Privacy Policy explains what personal data we collect when you visit our website or use our services, how we use this data and your rights.
1. Information We Collect
We may collect information such as your name, phone number, e-mail address and, if applicable, your accommodation preferences during processes such as reservations, contact forms or newsletter sign-ups. Technical data related to website usage (IP address, browser information, cookie data) may also be recorded automatically.
2. Purpose of Use
The information we collect is used to carry out reservation processes, respond to guest requests, improve service quality, fulfil legal obligations and, if you give consent, send campaign/announcement notifications.
3. Sharing of Information
Your personal data is not shared with or sold to third parties except where legally required. Information may be shared with the suppliers and business partners we work with, only to the extent necessary and within the framework of confidentiality obligations.
4. Cookies
Our website uses cookies to improve user experience. You can change your cookie preferences or disable cookies at any time from your browser settings.
5. Data Security
We take the necessary technical and administrative measures to ensure the security of your personal data. However, 100% security of data transmission over the internet cannot be guaranteed.
6. Your Rights
Under Law No. 6698 on the Protection of Personal Data (KVKK), you have the right to learn whether your personal data is being processed, request information about it if processed, learn whether it is used in accordance with its purpose, and request its correction or deletion.
7. Contact
For questions about our privacy policy, you can contact us at [email protected] or by phone at +90 (272) 213 91 76.